RSI Europe is a quickly rising protection know-how firm primarily based in Vilnius, Lithuania, growing and producing superior remotely operated methods for contemporary navy operations. Our mission is to empower armed forces with dependable, progressive, and field-proven options that improve operational effectivity and security.
We’re in search of Product Operator to affix our Product Growth workforce and contribute to consumer help, suggestions gathering and enchancment of our drones. On this position, you’ll journey to our purchasers (whether or not it’s the entrance traces or a non-combatant NATO nation) and practice them the right way to use our tools, clarify the specs in clear method and assist set every part up. Not solely will You’re employed with purchasers as a help specialist, however can even present suggestions and establish areas for enchancment on to the product workforce. This individual should have the ability to carry out some analytical work, keep up-to-date on the most recent drone applied sciences, suppose forward and counsel what must be modified or improved.
We count on You to be drone professional who is aware of every part in depth about drones and may reply any query the consumer might have, in addition to somebody who understands how FPV drone techniques typically work and all of the nuances of navy operations.
This place is a mixture of help specialist, drone pilot, and product analyst.
Tasks:
- Repeatedly and professionally help our purchasers concerning use and management of FPV drones.
- Carry out after-sales help and acquire of well timed suggestions from our purchasers concerning the operation of our product.
- Actively construct long-term relationships with finish customers and symbolize the corporate as model ambassadors at varied occasions.
- Suggest doable enhancements relying on the suggestions offered by our purchasers.
- Collaborate and talk with Product workforce to make sure easy decision of doable technical points.
- Present technical help throughout coaching periods, drills, and operations.
- Develop drone pilot coaching packages in accordance with legal guidelines and commonplace and conduct periods for each learners and superior pilots.
- Plan, set up and conduct flights, show flight strategies and strategies for responding to unexpected conditions.
- Supervise and be certain that the coaching tools and unmanned plane used are technically sound, calibrated, and prepared to be used.
- Put together stories on coaching processes, flight evaluations, and incidents or occasions.
- Make sure that coaching flights are carried out in compliance with all relevant authorized necessities (NOTAM checks, acquiring permits, airspace restrictions, and many others.).
- Reply to unexpected conditions throughout flights (accidents, lack of communication, meteorological
- hazards).
- Coordinate coaching processes and set up periodic security {and professional} growth periods.
Necessities:
- Wonderful understanding of FPV drone methods and talent to function drones proficiently.
- Palms-on expertise in drone piloting, assembling, troubleshooting.
- Nice communication, management and buyer help expertise.
- Army expertise (ideally in Ukraine).
- Fluent in English, Lithuanian, Ukrainian and/or Russian (written and spoken).
- Capability to journey to Ukraine.
- Expertise dealing with and working navy merchandise.
- Safety clearance (or eligibility to acquire one).
- Managing expertise could be a bonus.
- Diploma in Engineering, Product or a associated technical/scientific subject could be a bonus.
We provide:
- Distinctive alternative to affix a excessive progress firm within the scaling stage.
- Alternative to assist Ukraine win.
- Versatile work hours.
- Frequent team-building occasions, free parking, pet-friendly workplace and personal medical insurance after the probation interval and naturally one of the best and supporting workforce.
- Outcome primarily based bonuses.
- Aggressive wage ranges from 4000 Eur (gross) to 5800 Eur (gross).The ultimate provide will rely in your {qualifications}, competencies, {and professional} expertise.
Advantages present in job submit
Medical insurance coverage
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