16.6 C
New York
Friday, August 22, 2025

Yeastar P-Collection Cellphone System Replace (Might 2025)


P_Series_Update_May_2025P_Series_Update_May_2025

P-Collection Replace Might. 2025: Microsoft Dynamics 365 CRM Integration, Google SSO, Enhanced Queue Panel, and Extra

We’re happy to deliver you the Might replace for the Yeastar P-Collection Cellphone System, full of new options and enhancements designed to satisfy your evolving enterprise wants. Right here’s what’s new:

Be a part of Upcoming Stay Stream: Trunk Sharing & Broader Integrations

Earlier than we dive into the small print, we’ve got some thrilling information to share! We’re internet hosting a particular stay stream session on Wednesday, Might 21, 2025, at 9 AM (GMT).
Reserve your spot by clicking the “Notify Me” button under, or add the occasion on to your Google Calendar.



 

This session will spotlight all the newest P-Collection updates and introduce the upcoming PBX Trunk Sharing — a function Yeastar companions have been eagerly ready for, coming to Yeastar Central Administration(YCM) on Might 20. Don’t miss it, we hope to see you there!
Alright, let’s discover what’s new with this fast roundup video:



New CRM Integration: Microsoft Dynamics 365 CRM

Improve your buyer interactions with Yeastar and Microsoft Dynamics 365 built-in. Like different Yeastar-developed CRM integrations, this integration brings most of business-critical options like inbound display pops, real-time contact question and sync, and extra to streamline each day workflows. 
Transcend primary CRM integration options, this answer introduces the Linkus for Dynamics 365 CRM plugin, embedding a light-weight softphone straight into Dynamics 365. No set up or downloads wanted — as soon as the admin units up the combination, the plugin will routinely seems within the CRM for all licensed staff (see picture under). With native UI integration, staff can merely log in to get pleasure from a totally native Dynamics 365 calling expertise.

Dynamics_365_CRM_Integration.pngDynamics_365_CRM_Integration.png

The Linkus for Dynamics 365 supplies the next options:

  • Reply/make calls straight in Dynamics 365
  • Auto-matches calls to CRM contacts
  • Contextual name pop-ups
  • 1-click telephone name exercise including
  • On-the-Fly new contact creation
  • Core softphone options: perform keys, queue/agent standing switching, Linkus CTI, and extra
  • Passwordless login to Linkus Desktop/Internet Shopper

Watch the brief demo under to see the way it works.



 

For detailed directions on integrating with Dynamics 365 CRM, please consult with the configuration information.

Google SSO Integration

Nice information for corporations with a lot of Google Workspace customers! We’ve added the highly-anticipated Google Single Signal-On (SSO) function to simplify person administration for admin and improve the general person login expertise.

Google_SSOGoogle_SSO

Fast Consumer Sync and Auto Extension Setup

Simply sync your Google Workspace customers to PBX extensions — both total directories or particular teams/OU’s. The system routinely pulls person particulars (names, emails, and many others.) from Google, eliminating guide knowledge entry. Any profile adjustments in Google routinely replace in your PBX. This allow quicker onboarding for companies with a whole lot or 1000’s Google customers base.

User_SynchronizationUser_Synchronization

Assist Google Single Signal-on

Rise up and working immediately on Linkus UC Purchasers (Cell, Desktop, and Internet) through the use of your Google workspace credentials to check in. No further passwords to recollect. It’s quicker, simpler, and safer.

Easy methods to arrange the Google SSO integration?  

To discover ways to join your Google Workspace to the Yeastar telephone system and allow person synchronization and Google SSO, please consult with the person information.

Enhanced Queue Panel

In case you handle or belong to a number of queues, now you can mix a number of queues into customized teams to trace their aggregated efficiency knowledge extra effectively.

  • You possibly can create as much as 20 queue teams by mixing any queues you’re assigned to or handle. Every group will be named and have its personal SLA goal.

Queue_Group_ManagementQueue_Group_Management

  • As soon as arrange, merely choose a single queue or a queue group from the dropdown menu to view real-time efficiency knowledge within the queue panel — equivalent to ready calls, lively calls, and agent statuses.

Yeastar_BoardYeastar_Board

Why This Issues

  • For Managers: Monitor a number of queues directly with out switching screens. Shortly spot points and handle assets higher.
  • For Brokers: See all of your queues in a single view. Prioritize calls and enhance response time.
  • Save Time & Keep Organized: Customise queue teams to suit your workflow and observe priorities — so you may act quicker and make higher choices.

Darkish Mode for Linkus Cell Shopper

You requested, we delivered! Linkus Cell Shopper now means that you can manually arrange darkish mode or mild mode, even when your telephone doesn’t.
This improve tremendously improves the general person expertise of the Cell Shopper. Select your most well-liked theme or simply observe your system default settings.

  • Machine Necessities: To make use of this function, please be sure that your Android machine is working model 10 or above, and your iOS machine is on model 13 or above. For extra particulars, please consult with the person information.

Enable_Dark_Mode_on_Linkus_Mobile_ClientEnable_Dark_Mode_on_Linkus_Mobile_Client

Up to date Cellphone Auto Provisioning

Following the auto-provision help for 450+ IP Telephones from common distributors, we’ve expanded compatibility even additional.

Newly Supported Cellphone Fashions (Date: March 24 — Might 8)

Vendor Cellphone Mannequin Vendor Cellphone Mannequin
GrandStream GHP610 Yealink SIP-T20P
GHP611 SIP-T22P
GHP620 SIP-T26P
GHP621 SIP-T28P
GHP630 SIP-T32G
GHP631 SIP-T38G
Snom D710 Cisco SPA501G
D712 SPA502G
D715 SPA504G
D720 SPA508G
D725 SPA509G
Alcatel-Lucent
Enterprise
M3s SPA512G
M5s SPA514G
M7s SPA301
M7s-Professional SPA303
Fanvil W710H SPA525G2

Extra Optimizations

  • Assist Apidaze SMS channel on P-Collection PBX System
  • Develop private contacts per extension to three,000
  • Granular name report permissions — now with queue-based entry controls
  • Extra optimization

For extra particulars about this P-Collection replace, go to the discharge notes right here: Cloud Version | Equipment Version | Software program Version

Sustain with the newest P-Collection Updates:

Expertise the New Options As we speak

Improve your P-Collection firmware via the administration portal to discover the newest options right now. In case you’re new to the P-Collection, make the most of our 30-day free trial to find its sturdy options.

New call-to-actionNew call-to-action


Related Articles

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Stay Connected

0FansLike
0FollowersFollow
0SubscribersSubscribe
- Advertisement -spot_img

Latest Articles