I just got back from San Diego and Toronto, where I spoke at Ahrefs Evolve and SEO IRL – both of which were fantastic. A lot of people I met subscribed to the Growth Memo. Thank you all for coming out!
Image Credit: Kevin IndigI also had the pleasure of facilitating a 3h mastermind with leaders from Redfin, Angi, Clickup, Glean and Ourplace in San Diego. If I’ll do more of these, I’ll let you know.
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Two weeks ago, we published the largest user behavior study of AI Mode and found groundbreaking results.
This week, I’m connecting the dots between 10 different studies, tests, and data sources to see what the research actually says about AI Mode – and to answer five questions everyone’s asking:
- How does AI Mode impact click-through rates and SEO traffic?
- Are people even using AI Mode?
- Are AI Mode responses accurate?
- How are AI Overviews and AI Mode similar? How are they different?
- Can brands still benefit from earning AI Mode visibility, even if clicks are scarce (if not zero)?
In this meta-analysis of the core data our industry produced about AI Mode in 2025, we’ll look at the aggregated research – all in one place. So, I’d bookmark this, as it’s likely a stakeholder is going to ask you for it soon, if they haven’t already.
(If I’m missing any big studies or tests here, send me a DM.)
Image Credit: Kevin IndigHere’s what we do know for sure: AI Mode drastically reduces external clicks.
This is a corroborated finding across the research touchpoints I used for this meta-analysis (including studies, tests, and fresh data).
We live in this reality right now – and can’t afford to ignore it.
Organic traffic stagnation (or even traffic decline) despite ongoing organic growth efforts is the reality today … and will accelerate if/when AI Mode becomes the default Google search experience.
Image Credit: Kevin Indig- Semrush’s AI Mode early‑adoption analysis of ~69 million U.S. Google sessions found that 92 – 94% of AI Mode sessions resulted in no external click, and only 6-8% produced any outbound traffic [1].
- The AI Mode consumer‑conduct research I printed during the last two weeks, directed by Eric van Buskirk from Clickstream Options, corroborated this discovering: 77.6% of our directed search job classes had zero exterior visits, and median exterior clicks per job have been zero.
- Eric and I additionally labored collectively on Propellic’s journey {industry} research, and it echoes the identical sentiments despite the fact that it’s industry-specific. Our information confirmed that for some search duties, customers’ interactions by no means left AI Mode. Customers discovered sufficient data from AI-generated solutions and moved on, until they wanted to take a ultimate reserving step [2].
Visitors does circulate in sure instances.
I reported final week within the Progress Memo AI Mode usability research half 2 that purchasing prompts produced clicks almost 100% of the time, whereas non‑transactional duties produced virtually none.
Likewise, Propellic’s journey research discovered that planning duties stored customers in AI Mode ( with ≈104 seconds of engagement), however as soon as a choice was made they clicked out to ebook (spending about ≈38 seconds earlier than the exterior click on).
Remember, AI Mode doesn’t simply dramatically scale back clicks, it additionally shrinks looking out classes: Semrush noticed AI Mode classes common two to a few queries versus ~5 in conventional search [3]. Meaning not solely is there much less of an opportunity for site visitors, however there’s additionally probably much less of an opportunity for visibility, too.
- Anticipate massively decrease click-through charges from AI Mode in comparison with traditional blue‑hyperlink SERPs.
- As an alternative of site visitors, suppose when it comes to model visibility and consumer affect inside AI Mode.
- For efficiency metrics, shift your consideration from CTR to model mentions, dwell time, and conversion through the ultimate, most high-intent step.
Analysis throughout our {industry} this yr exhibits, not less than for now, customers are gradual to undertake AI Mode.
Nevertheless, Google appears hell-bent on coaching all searchers to move in that course through together with AI Mode buttons in Chrome and in AIOs on the SERP – even when that would imply much less time for customers within the SERPs or fewer advert clicks over time. The truth is, the Progress Intelligence Temporary #8, I reported:
Logan Kilpatrick, who leads the Google AI Studio and Gemini API product, shook the search engine marketing world [on September 6] when he stated AI Mode was going to grow to be the default search expertise.
Though he certified his assertion shortly after, Sundar Pichai had already stated the identical factor on the Lex Fridman podcast again in June.
So prepare. All roads appear to result in AI Mode, whether or not customers prefer it or not.
iPullRank’s AI Mode UX research discovered that solely 2-5% of members used AI Mode throughout 5 duties, whereas 30-47% engaged with AI Overviews.
Picture Credit score: Kevin IndigAnd the month earlier than they launched their research, iPullRank obtained Similarweb information displaying over 50% of customers tried AI Mode as soon as after which bounced [4].
When members did use AI Mode within the iPullRank AI Mode research, they usually consumed the reply, clicked nothing and moved on.
As well as, again in August, Aleyda Solis shared UK adoption of AI Mode slowed after consumer curiosity appeared to subside after the preliminary launch.
Picture Credit score: Kevin IndigSo, it is sensible why Google is gradual to roll AI Mode out broadly – it doesn’t have product-market match, but.
Within the Nielsen Norman Group’s (NNG) usability research – UX analysis that examined how folks interacted with AI chats for search as an entire, together with AI Mode – famous that after being launched to AI chat, members discovered it useful for advanced data‑searching for duties. And that generative AI saved time for these duties by synthesizing the information. [5]
Nevertheless, members within the NNG research nonetheless cross‑checked details through traditional search, indicating residual skepticism.
Different analysis highlights inaccuracies and gaps with AI Mode:
iPullRank members looking for native information or well being clinics discovered AI Mode outcomes to be inaccurate or missing specificity, in order that they relied on conventional websites or maps:
“In [the local sports and news headlines] search, many discovered the AIOs and AI Mode (in addition to ChatGPT) to be inaccurate, much less reliable, and never updated, however the members didn’t count on these sources to be well timed or correct within the first place, which is a matter in itself.”
In a small-scale experiment by Ahrefs, Patrick Stox created AI Mode‑generated articles on technical search engine marketing subjects that had contained factual errors (e.g., incorrect hreflang recommendation) and printed them stay to see if they might rank. The three take a look at pages failed to look for his or her goal key phrases, and the take a look at means that AI Mode content material could also be insufficiently correct for Google’s personal EEAT tips.
- Customers typically belief AI Mode and AI solutions on different platforms. Responses will be extremely trusted for some high-intent purchasing searches and informational queries, however they might include inaccuracies or undesirable localization.
- Customers and entrepreneurs ought to deal with AI solutions as beginning factors, double‑checking important data and contemplating model authority and verification.
- There’s a model threat inherent to LLMs like AI Mode. Unhealthy actors can use the nonetheless nascent and easy performance of LLMs to unfold lies about manufacturers on the internet and create unhealthy model sentiment. That is one thing you need to monitor with AI visibility trackers.
4. How Are AI Overviews And AI Mode Related? How Are They Completely different?
Each AIOs and AI Mode produce synthesized solutions drawn from a number of sources, they usually each goal to maintain customers on Google. However customers do work together with them in another way.
Whereas we present in our analysis that AI Overviews act extra like truth sheets, the place customers skim to seek out fast data, AI Mode will get deeper engagement. Customers spend on common twice as a lot time with AI Mode as with AI Overviews.
Picture Credit score: Kevin IndigApparently, in iPullRank’s AI Mode research, customers have been confused about AI Mode vs. AI Overviews and principally ignored the “dive deeper into AI Mode” button.
Setting apart the final consumer confusion, there are two core similarities seen throughout the 2025 AI Mode analysis and my evaluation of 19 research concerning the impression of AIOs:
- Model affect: Visibility in each AIOs and AI Mode is dependent upon sturdy authority alerts, like model recognition, a high quality hyperlink profile, and high quality content material.
- Restricted site visitors: Each experiences scale back clicks. Research on AIOs confirmed CTR declines, whereas AI Mode classes are overwhelmingly zero‑click on.
The variations?
- Quotation patterns: SERanking discovered extra sources (averaging 12.6 hyperlinks per reply) with a mixture of block and inline hyperlinks in AI Mode, whereas AIOs usually cite fewer sources. AI Mode and AIOs have low overlap with solely 10.7% of URLs and 16% of domains overlapping between them.
- Content material size and magnificence: Semrush’s comparability research exhibits AI Mode produces longer solutions (~300 phrases), just like ChatGPT, and makes use of extra distinctive domains (~7 per reply) than AI Overviews (~3).
- Person interplay: AI Mode is accessed through a separate mode (or panel – not less than, for now) and presents chat‑type comply with‑up, product previews, native packs and enterprise profile playing cards. AIOs seem inline inside traditional search and Folks Additionally Ask questions and infrequently embrace interactive options (on the date of this writing, not less than – we’re seeing extra interactive options pop up that take customers into AI Mode).
- Set off frequency: AIOs aren’t triggered on a regular basis, though Google has elevated their rollout throughout queries during the last yr. AI Mode will be invoked by the consumer or autopopulated for longer, conversational prompts.
5. Can Manufacturers Nonetheless Profit From AI Mode Visibility, Even If Clicks Are Scarce?
Sure – visibility inside AI Mode influences consumer choices even with out clicks. Right here’s how I can reply this confidently: A number of research present that customers learn AI solutions, study citations and type opinions with out leaving Google.
I get this query on a regular basis from my purchasers: “If Google exhibits AI Mode and our clicks go away – how do we all know whether or not what we’re doing works?”
Our AI Mode usability research discovered that members spent 52-77 seconds studying AI solutions per job and infrequently concluded their analysis inside the pane. Propellic’s journey analysis exhibits customers spending ≈104 seconds planning inside AI Mode after which reserving on an exterior web site.
Picture Credit score: Kevin IndigExcessive belief scores (4.3/5) suggest that model mentions inside AI Mode switch authority to these manufacturers.
Contributors checked out inline hyperlinks, citations and product previews however not often clicked out, until they’d a purchasing job to finish.
We additionally discovered that model familiarity meaningfully drives choices.
Picture Credit score: Kevin IndigThe truth is, acknowledged manufacturers have been chosen even when different choices have been out there. Thus, being cited (even and not using a click on) reinforces model recall and may result in direct visits later.
In brief: Deal with AI Mode as a branding channel. The purpose is to be current the place customers learn, not simply the place they click on.
- Attribution and monitoring of selections made in AI Mode is at the moment unattainable, however we all know from the analysis that it issues. If/when AI Mode turns into the default search expertise, it would considerably change the way in which we take into consideration Search.
- One of the best we will do is monitor AI Mode visibility (how usually, when and with what sentiment is our model talked about?) and self-reported attribution.
- Advertisements in AI Mode will present an additional layer of visibility that hopefully lets us quantify and prioritize optimization work.
I’m not taking swings at any of those research and assessments or the groups that developed them. We’re all benefiting from this costly analysis these groups are working arduous to distribute.
Throughout our sector, I’m seeing sharp specialists and colleagues work diligently to broadly and freely share data, and it makes me prouder than ever to be in progress advertising and marketing.
It really looks like so many people are doing this work collectively.
However the reality is, LLMs are a black field proper now. And there’s a lot extra we have to know.
Whereas the out there research supply precious insights, additionally they include limitations.
Under is my fast evaluation. The intention of together with this right here is to encourage us all to additional drawback remedy to crack upon these vaults of knowledge.
This research makes use of a big dataset of 10,000 U.S. queries and repeats queries throughout three datasets to measure volatility. It analyzes hyperlink sorts and overlap with natural outcomes, offering clear metrics.
However the research lacks qualitative consumer information and doesn’t consider how usually AI Mode seems.
This analysis consists of actual‑consumer suppose‑aloud classes with 100 members throughout a number of duties. It additionally gives qualitative insights into consumer confusion between AI Mode and AI Overviews, which is significant.
Utilization of AI Mode on this research was extraordinarily low (2-5%), making some findings skinny. So, whereas we obtained some good information right here about how customers are looking out inside Google proper now with these new options out there, we don’t get stable details about how folks use AI Mode particularly.
The information for these two research could be very sturdy. However for the AI Mode comparability research particularly, I’d wish to see analysis on an expanded view of search intents, aside from the traditional 4.
In Belief Nonetheless Lives in Blue Hyperlinks – additional evaluation of the UX research of AIOs I printed in Could – I demonstrated a transparent sample of recent methods customers work together with LLM-based search options to validate AI outputs.
All of us should increase our understanding of search intent, and having the information/analysis that extra particularly parses out intent would assist.
I’d be very excited to see a mix of clickstream information with direct observations, damaged down by vertical and over time for extra AI Mode insights.
Progress Memo – Person Habits & search engine marketing Affect (Elements 1 & 2)
I wouldn’t change something concerning the analysis we’ve put out on AI Mode the previous few weeks.
Simply kidding.
Our outcomes have been particularly restricted to the usage of AI mode, so I warning towards making use of the insights from the research past the duties or options examined. Contributors knew they have been in a research, which clearly can affect their conduct. We additionally choose a broad vary of duties, which covers many intents and use instances however didn’t discover all of them in depth. I hope future analysis can focus solely on features like native search or purchasing.
I’d additionally like to duplicate the research kind throughout {industry} sorts, bigger units of search duties by search intent, and throughout LLMs.
In fact, that is an especially small pattern; outcomes could not generalize. However, that is an attention-grabbing take a look at of Google itself regardless.
I’d be curious to check extra subjects, together with human‑written baselines.
This research checked out LLM interactions total, and it wasn’t particular to AI Mode or Google; it additionally was a smaller pattern of 10 members.
Total, it might be attention-grabbing to check every AI-chat-based search technique, together with AI Mode, particularly with a bigger pattern measurement and measure variations in belief and effectivity.
This was restricted to journey vertical, though there are insights right here that can be utilized no matter {industry}.
Contributors have been prompted to make use of AI Mode, which can not replicate natural conduct – particularly if individuals are naturally avoidant of the characteristic.
The research measures citations in LLMs, not click on conduct or consumer satisfaction with these outputs or citations.
Total, I’d like to see extra details about AI Mode that features broader geographic and multilingual datasets because it rolls out extra globally, together with investigation into content material accuracy and consumer satisfaction.
Our {industry} actually wants elevated pattern measurement + variety throughout these usability research, however to be trustworthy, it’s an enormous, costly enterprise.
Featured Picture: Paulo Bobita/Search Engine Journal
