P-Collection V22.3 Ultimate is prepared for manufacturing following the Alpha and Beta cycle. Refined by intensive testing, this launch introduces Superior CDR with Name Timeline, Darkish Mode, and extra PBX enhancements. Learn on to discover new options and improve your firmware to the V22.3 Ultimate Model for a smoother expertise!
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Be a part of Upcoming Dwell Stream: Unleash 2026 — Gallop Into New Options & The Roadmap
Kick off the brand new 12 months with our first dwell session of 2026! Be a part of us on February 3, 2026, at 9:00 AM (GMT) as we introduce the newest updates for P-Collection PBX and YCM, and share our roadmap for the 12 months forward. Don’t miss this chance to see what’s new and what’s subsequent.
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New Options
Superior CDR & Name Timeline
As some of the anticipated options, Superior CDR replaces legacy CDR with a single-call storage mannequin and introduces a brand new CDR Particulars view, enabling admins to assessment each name efficiency extra effectively, establish points quicker, and fine-tune name methods by extra granular evaluation, capabilities which are particularly precious involved middle eventualities the place detailed name visibility issues most.
From Legacy CDR to Superior CDR
Beforehand, with Legacy CDR, a single name was recorded as a number of fragmented data. With Superior CDR, every full name is saved as a single CDR, simplifying assessment and evaluation. On prime of this, new added CDR Particulars brings extra granular insights into each name, together with name recordings, traceable name timelines, name period breakdowns and different call-related knowledge. After upgrading, all new name data shall be saved within the Superior CDR format.
Key Enhancements in Superior CDR
- CDR Particulars: A brand new centralized desk that brings collectively name recordings, timelines, name notes, and name period insights. Admins can rapidly search and filter CDR particulars by name kind, individuals, queues, ring methods, and extra ranges, enormously bettering day by day name assessment effectivity.
- Name Recordings: Every name leg is recorded as an audio file, displayed as an interactive waveform that may be performed, paused, or navigated by dragging. Admins can modify playback velocity and quantity, obtain recordings, and bounce on to any a part of a name for dialog assessment or name performacne evaluation.
- Name timeline: Tracks the total name interplay as a text-based journey, exhibiting begin/finish factors, routing paths, individuals, notes, AI summaries and extra interplay particulars, giving admins an entire view of every name for quicker troubleshooting and evaluation.
- Time Breakdown: Supplies a visible overview of name durations, together with complete name time, routing time, dealing with time, and different breakdowns, permitting admins to rapidly perceive name movement effectivity, establish delays or abnormalities, and make knowledgeable choices for course of optimization.
- Name Word: Supplies actionable insights for every name and could be edited straight inside CDR Particulars, serving to admins rapidly seize key observations and make knowledgeable choices.
CDR Administration & Storage Enhancements
- Every full name is saved as a single document to scale back database utilization.
- Helps automated cleanup guidelines for long-term storage administration.
- CDR stories could be exported in CSV, XLS, PDF, or HTML codecs for straightforward evaluation and reporting.
*Strive it now: Improve your PBX to V22.3 Ultimate Model to discover Superior CDR. For full configuration directions, please consult with the Configuration Information.
PBX Darkish Mode
The attention-friendly Darkish Mode is now supported throughout all PBX shoppers, together with the PBX Administration Portal, Linkus Desktop/Net shoppers, the Linkus Chrome Extension, and embedded apps for Microsoft Groups and Dynamics 365 (Cell shoppers already supported beforehand). It supplies PBX customers and admins with a brand-new, extra comfy expertise.
Bypass Linkus SIP Blocking
Linkus Cell Shopper leverages safe Tunnel know-how to bypass SIP restriction points, making certain customers keep reliably linked with steady, high-quality calls. By doing so, it successfully overcomes carrier-imposed limitations, together with registration failures, unstable connections, and degraded name high quality.
Further Optimizations
- File Distant Archiving Enhancements: Distant name recording archives now assist each .wav and .mp3 codecs, with configurable retention limits on third-party servers to enhance storage flexibility and compliance management.
- Expanded Digital Fax Compatibility: Digital Fax now provides assist for the newly suitable IXICA platform, alongside present suppliers equivalent to Telnyx, IZT Cloud, and Pangea, permitting customers to ship and obtain faxes straight by the PBX with no bodily fax machine.
- SMS Provider Enlargement: SMS integration provider now helps Alhambra IT and Aspsms, alongside present ITSPs equivalent to Normal, Flowroute, Twilio, Telnyx, Bandwidth, SIPTRUNK and VOIP.MS.
- Fanvil Auto-Provisioning Enhancement: All Fanvil telephones now assist phonebook provisioning by way of AutoP, simplifying bulk deployment and making certain constant contact synchronization.
- Simplified DOD Switching by way of BLF: DOD switching and monitoring by way of BLF has been simplified. Customers can now dial utilizing Characteristic Code + DOD quantity or brief code, eradicating the necessity to embody the extension quantity and making day by day operations quicker and extra intuitive.
*For extra particulars in regards to the P-Collection V22.3 Ultimate updates, go to the discharge notes right here: Cloud Version | Equipment Version | Software program Version
Newly Supported Telephone Fashions (Dec 4 – Jan 29)
| Vendor | Telephone Mannequin |
|---|---|
| Grandstream | HT801, HT802, HT812, HT814, HT818 |
| Gigaset | N510 IP PRO |
Test the auto-provision assist record for 500+ IP telephones.
Associated Sources
New Characteristic Configuration Guides
Step-by-step directions for:
Improve Your PBX and Begin a Free Trial
- For PBX Admins: Improve your firmware by the administration portal to discover the newest options.
- For New Customers: Begin a 30-day free trial and uncover your favourite options.
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