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Thursday, February 5, 2026

Buyer Expertise is Able to Roll at Cisco Dwell Melbourne


Cisco Dwell is subsequent week in Melbourne! Learn Jacqui Guichelaar’s weblog “Go Past Boundaries: Your CX Journey at Cisco Dwell Melbourne 2025”, and don’t miss “Elevating the Way forward for the Buyer Help Expertise” from Buffy Ransom. If you happen to’re at this 12 months’s occasion, come see what Cisco Buyer Expertise (CX) has to supply.

If you happen to’re not capable of be part of us in Melbourne this 12 months, you possibly can nonetheless watch the Keynotes and Centre Stage classes through our broadcast. Register now!

Take a look at the main points for our CX Classes:

Keynote: On Tuesday, November 11, Jacqui Guichelaar, SVP and Basic Supervisor, Buyer Expertise, Asia Pacific, Japan and Larger China, takes the stage for the Cisco Dwell Keynote: What’s Subsequent, Begins Now!

Centre Stage: The A.I. Benefit: Redefining Companies reveals how Cisco is reworking help {and professional} companies with AI-powered improvements. Sandeep Milar, SVP, Product Administration, Buyer Expertise, and Bhaskar Jayakrishnan, SVP Engineering, Buyer Expertise discover Cisco’s expert-led skilled companies and AI-driven capabilities.​

The CX Connections Lounge, within the World of Options, is a relaxed atmosphere for scheduled buyer conferences.

For these in individual, we’ve a CX Connections Lounge for buyer conferences plus Auxiliary Classes, Lightning Talks, Interactive Discussions, and Technical Breakout Classes.

We additionally may have a number of demos within the Cisco Stand within the World of Options within the Digital Resilience, AI-Prepared Knowledge Centres, and Future-Proofed Workplaces areas. Matters embody:

  • Digital Resilience – Companies for Observability (ThousandEyes,  AppDynamics, Splunk​​)
  • Digital Resilience – AI-powered Help​ (Customary, Enhanced, Signature)
  • Digital Resilience – Companies for Safety (Cisco XDR​)​
  • AI-Prepared Knowledge Centres – Companies for AI Knowledge Centres​ (AI Pods, Nexus, Compute, Networking)
  • AI-Prepared Knowledge Centres – Companies for AI Knowledge Centres​ (Companies as Code, AI Protection)
  • Future-Proofed Workplaces – Companies for Workplaces​ (SD-WAN, WiFi7,  Unified Department​) 
  • Future-Proofed Workplaces – Companies for Workplaces​ (Cisco Areas,  Common ZTNA, Webex​) 

Different In-person Experiences

There’s devoted Cisco Buyer Expertise (CX) area within the Cisco Stand the place we’re speaking about fashionable AI-powered help, skilled companies, and the AI Adoption Framework. You may discover AI-powered help and companies by way of demos or by scheduling a gathering.

Technical Help Heart – Onsite

The onsite Cisco CX Technical Help Heart (TAC) group can be obtainable to debate customized options at kiosks centered on:

  • Enterprise networking and Meraki
  • Knowledge Centre and repair supplier
  • Collaboration, safety and observability

The TAC theater may have 18 mini-presentations which you could add to your Cisco Dwell schedule.

CX Huge Wave Sweepstakes

Don’t overlook to take part within the CX Huge Wave Sweepstakes for an opportunity to win a gaming and browsing themed prize package deal (worth of $3200 AUD.) CX Huge Wave Sweepstakes duties could be accessed by way of the Cisco Dwell app beneath Cisco Problem. Deadline to enter is Thursday, June twelfth at 11:00 AM. The drawing will probably be held within the Centre Stage theater on Thursday, November thirteenth at 12:30 PM, and the winner have to be current to assert the prize.

Surf’s Up with Cisco Buyer Expertise

One other in-person expertise is the the CX Surf’s Up Problem digital surfboard on the CX Connections Lounge. Put up a photograph of your journey to earn double entries into the Huge Wave sweepstakes.

Cisco Buyer Achievement Awards

Our CX Buyer Hero of the 12 months awards at the moment are a part of the general Cisco Buyer Achievement Awards program.

CX Buyer Hero of the 12 months award honors the client with the strongest outcomes from Cisco Buyer Expertise, together with these in AI-Prepared Knowledge Facilities, Future-Proofed Workplaces, Digital Resilience and our CX Buyer Hero of the 12 months.

Winners will probably be introduced within the awards ceremony on Monday, November 10 within the World of Options.

Let’s create the long run together-faster, smarter, and extra linked than ever.

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