State-owned telecom operator Bharat Sanchar Nigam Ltd (BSNL) has raised issues over weak transmission alerts at 1000’s of its newly deployed 4G towers, a difficulty contributing to name drops and slower information speeds even because the operator pursues a long-delayed turnaround supported by authorities revival packages. The corporate final month has requested expertise companions Tata Consultancy Providers (TCS) and Tejas Networks to analyze and resolve the issue, in line with folks conscious of the matter and a letter reviewed by Mint, Jatin Grover reported on November 19, 2025.
Additionally Learn: Airtel Alleges BSNL 4G Gear Inflicting Community Interference in Rajasthan; Tejas Denies
TCS and Tejas Say Most Points Already Resolved
TCS and Tejas, in response to queries, reportedly stated most such points have been fastened and there’s no affect on BSNL’s key efficiency indicators (KPIs).
TRAI Drive Checks Highlights
The matter comes amid rising issues over BSNL’s service high quality flagged by customers. Drive exams carried out over the previous few months by the Telecom Regulatory Authority of India (TRAI) confirmed the operator lagging personal gamers comparable to Reliance Jio and Bharti Airtel in community speeds, call-drop charges, and total reliability throughout a number of areas.
132,000 Cells Transmitting Beneath Required Energy Ranges
In its 21 October letter, BSNL stated subject evaluation at tower websites revealed a regarding difficulty: “Over 132,000 cells are at the moment transmitting energy under 35 dBm (3.16 watts),” considerably decrease than the 46 dBm (40 watts) degree the corporate expects from its towers. The decreased transmission energy, BSNL famous, is resulting in restricted protection, latching difficulties for cellular units, poor sign high quality, interference, sluggish information throughput and better name drop and handover failures.
“The decreased Tx (transmit) energy ranges are inflicting a variety of operational and customer-facing points, together with restricted protection footprint, latching difficulties for consumer tools, poor sign high quality and interference, decreased information throughput and entry, increased name drop and handover failure charges and so forth,” BSNL advised TCS and Tejas within the October twenty first letter, in line with the report.
Distributors Declare KPIs Stay Inside Acceptable Limits
TCS and Tejas maintained that decision high quality indicators, together with name drops, stay inside acceptable limits and are similar to different networks.
“Name high quality KPIs, together with drops, are properly inside acceptable limits and on par with different networks. Community optimization to cut back name drops and enhance protection is an ongoing course of for any cellular community, and the identical is the case within the BSNL community,” the businesses stated in an emailed assertion, in line with the report. Additionally they added that there are not any problems with protection or throughput within the overwhelming majority of the over 94,000 operational websites.
Knowledge consumption additionally crossed 4 petabytes (4 million GBs) on BSNL’s community, in line with the assertion cited within the report.
