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Tracing the Future: How We Harness GenAI for Enhanced Safety Options at Barracuda Networks


At Barracuda, we’re continuously innovating to remain forward of rising safety threats in an more and more advanced digital panorama. As an organization trusted by tons of of hundreds of companies worldwide to guard their electronic mail, networks, purposes, and knowledge, we perceive the crucial significance of complete safety options. Barracuda exists to guard and assist prospects for all times – how can we leverage cutting-edge AI expertise to additional our mission?

As Principal Engineer main the Barracuda GenAI platform initiative, I understand how necessary it’s to supply product groups with a consolidated regional, scalable, and compliant platform with minimal overhead whereas enabling them to confidently construct, iterate, and deploy AI options. Barracuda AI offers quick access to over 20 AI fashions, with assist for the newest fashions added inside days by means of steady APIs. We depend on Databricks’ superior tracing capabilities to watch, troubleshoot, and enhance our AI platform and are actively engaged on integrating Databricks’ LLMOps options, resembling LLM Choose Metrics and Monitoring, to simplify LLMOps for product groups utilizing Barracuda AI.

Energy of Tracing for Barracuda AI

In cybersecurity, understanding precisely how AI fashions make choices is essential for each effectiveness and belief. Tracing offers unprecedented visibility into our AI purposes, permitting us to trace each step of the decision-making course of from preliminary request to last response.

Once we noticed MLflow LangChain autologging at Databricks Knowledge + AI Summit, we built-in simply and have been benefiting ever since.

Tracing permits us to:

  • Comply with the whole journey of a request by means of our system
  • Determine bottlenecks and efficiency points in real-time
  • Debug advanced interactions between a number of AI parts
  • Guarantee constant conduct throughout totally different environments
  • Present audit trails for safety and compliance functions

By implementing complete tracing throughout our platform, we will rapidly establish and resolve points, optimize efficiency, and guarantee our safety options are performing at their greatest at the same time as assault patterns evolve.

Our Technical Implementation

Barracuda AI is constructed on a basis of versatile, interoperable applied sciences designed to maximise efficiency whereas minimizing overhead.

Barracuda AI API Infrastructure

Our API provides OpenAI-compatible and LangChain AIMessage/AIMessageChunk endpoints (with extra coming quickly) that allow seamless integration with current instruments and workflows. This compatibility layer permits product groups to iterate and experiment with out worrying about deployments or code adjustments throughout mannequin or agentic frameworks. Behind the scenes, we fastidiously wrap interfaces and deal with translations by means of a regional, scalable API gateway deployed by way of Kubernetes clusters and constructed utilizing FastAPI served by Uvicorn, making certain constant conduct and efficiency whereas sustaining detailed tracing.

Barracuda AI Frontend

Barracuda AI additionally has a safe, SSO-authenticated Subsequent.js front-end software for wider AI utilization throughout the corporate.

Monitoring and Logging

MLflow autologging capabilities routinely monitor all mannequin interactions with out requiring intensive code adjustments. This “set it and neglect it” strategy to tracing ensures we seize complete knowledge at the same time as our platform evolves.

Knowledge Processing and Evaluation

Databricks integration provides highly effective analytics and monitoring capabilities that enable us to course of large quantities of hint knowledge effectively. For current traces (throughout the final hour), we use the MLflow UI for instant evaluation. For older exported traces, we’ve constructed views with DBT for our Databricks Genie house, permitting us to extract significant insights and analytics utilizing pure language.

Day-to-Day Utilization Situations

Our tracing infrastructure helps a wide range of crucial use circumstances that assist us keep safety excellence:

Troubleshooting Advanced Points

When customers report uncommon conduct, our builders can instantly lookup the related request_id and retrieve the corresponding hint. This enables them to hint all the journey of that request by means of our system, figuring out precisely the place issues went unsuitable.

Complete Efficiency Monitoring

We have constructed refined dashboards and every day stories that give us visibility into:

  • Utilization patterns by crew and mannequin
  • Price evaluation and optimization alternatives
  • Token utilization monitoring for effectivity
  • Mannequin efficiency metrics and latency statistics

These dashboards enable us to make data-driven choices about useful resource allocation and establish alternatives for optimization.

Abuse Detection and Prevention

Safety is about defending in opposition to each exterior threats and potential inner vulnerabilities. Our tracing system helps establish misuse eventualities, resembling when improvement keys are by accident deployed in manufacturing environments.

Managing Giant-Scale Knowledge

Dealing with hint knowledge at scale presents distinctive challenges. For very giant traces containing large context masses (resembling intensive code bases or giant copies of logs), we have carried out clever truncation methods to remain throughout the 16MB JSON restrict of Databricks’ VARIANT sort whereas preserving essentially the most crucial data.

We additionally prioritize knowledge privateness. For traces at relaxation in Delta Lake Tables, we take away personally identifiable data (PII) for knowledge safety functions whereas preserving the analytical worth of our hint knowledge.

Future Instructions

We’re actively exploring a number of thrilling enhancements to our Barracuda AI platform:

Superior Analysis Capabilities

Utilizing analysis and monitoring APIs is excessive on our precedence listing and on our hackathon roadmap. We plan to reveal these analysis capabilities by means of our platform APIs, permitting groups to measure and enhance the standard of their AI-powered safety options.

Democratized Knowledge Entry

Use Databricks Delta Sharing to permit groups to run their very own analyses on hint knowledge. This functionality will empower them to derive insights and drive adjustments particular to their purposes.

Enhanced Offline Analysis

We’re creating capabilities for offline analysis of hint knowledge, enabling groups to check hypotheses and enhancements with out impacting manufacturing techniques. This strategy accelerates innovation whereas sustaining the soundness of our safety infrastructure.

Expanded Monitoring

As we incorporate new options and enhancements in our GenAI platform, we’re exploring methods to reinforce our monitoring capabilities. We wish to speed up product innovation, like deploying AI brokers on Databricks that combine with our GenAI platform, and increase the visibility of our tracing infrastructure.

Conclusion

Barracuda AI is a basis for future innovation at Barracuda, giving product groups the pliability, energy, and visibility they should construct the following technology of safety options. By centralizing AI capabilities, streamlining observability by means of tracing, and harnessing the scalable infrastructure offered by Databricks, Barracuda AI has develop into a cornerstone that empowers a lot of our product initiatives. Because the risk panorama evolves, we stay dedicated to defending prospects for all times by frequently refining and increasing this AI basis, making certain each Barracuda resolution advantages from strong, agile, and future-ready innovation.

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